Supporting and managing your IT requirements within your business can be unnecessarily expensive and wasteful. You can reduce major capital and ongoing costs by outsourcing it all to a company that specialises in nothing else but making sure IT systems operate consistently and effectively.
Rackspace is totally focused and experienced in managed and application hosting – it's all they do. Their systems and processes have been built exclusively for the job and their support staff are highly trained in supporting complex hosting environments.
They now have more than 9,000 customers worldwide – which equates to an extraordinary 1% of the internet. Their remarkable growth is a testament to the excellence of their service.
Rackspace’s award winning customer service, Fanatical Support™, delivers many business critical features for their customers including:
- 100% network uptime – delivered for over 5 years
- 24/7/365 level III technical support – with 99.4% of support calls answered within 5 seconds
- 1 hour hardware fix – for minimal downtime
With such guarantees Rackspace hosting services are most appropriate for those companies whose website and internet operations are mission critical to their business.
Not only do we trust Rackspace with many hosting projects, but equally Rackspace often work with us when their clients need specialist integration, development and deployment services for their IT projects. We have built up a close partnership with them over the years.